Privacy Policy

A Legal Disclaimer

Last updated: 10/08/2025
At Prospect Pottery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

Information we collect

We may collect and process the following personal information:

When you contact us via our contact form:

Full name, Email address, Contact number

When you make a purchase:

Full name, Email address, Contact number, Shipping address

Payment details (processed securely by our payment provider – we do not store your full bank details)

When you sign up to our mailing list:

Email address

How we use your information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support.

To process and fulfil your orders.

To send you updates, news, and offers if you have subscribed to our mailing list.

To improve our website, services, and customer experience.

How we store and protect your data

We store your personal information securely and only for as long as necessary to fulfil the purposes outlined above or to comply with legal requirements. We take reasonable measures to protect your data against unauthorised access, loss, or misuse.

Sharing your information

We will never sell or rent your personal data. We may share your information only with:

Trusted third-party service providers (such as payment processors and delivery companies) who help us fulfil your orders.

Legal authorities if required by law.

Your rights

You have the right to:

Access the personal data we hold about you.

Request corrections to your personal data.

Request that we delete your personal data (subject to legal and contractual obligations).

Withdraw consent to receive marketing communications at any time.

To exercise any of these rights, please contact us.

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some website features may not function properly.

If you have any questions about our privacy policy, or how your data is handled, please contact us.